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info@elsaphysio.co.za
Welcome to ElsaPhysio.co.za, the official website of Elsa Physiotherapy. I am committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how I collect, use, disclose, and safeguard your information when you visit my website or engage with my services in Stellenbosch, Cape Town Strand, and Paarl.
By using my website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use my website or services.
I may collect the following types of information:
Contact Information: Name, email address, phone number, and physical address.
Demographic Information: Age, gender, and medical history (only when necessary for treatment).
Appointment Details: Date, time, and reason for your visit.
Payment Information: Credit card details or other payment information for billing purposes.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Pages visited, time spent on the site, and referral sources.
I use cookies and similar technologies to enhance your experience on my website. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the site.
I use your information for the following purposes:
To schedule and manage appointments.
To provide personalized physiotherapy services.
To process payments and send invoices.
To communicate with you about your treatment, appointments, or inquiries.
To improve my website and services.
To comply with legal and regulatory requirements.
I do not sell, trade, or rent your personal information to third parties. However, I may share your information in the following circumstances:
With Your Consent: When you explicitly authorize me to share your information.
Service Providers: With third-party vendors who assist me in operating my website, processing payments, or providing services (e.g., IT support, billing services).
Legal Obligations: When required by law or to protect my rights, property, or safety.
Medical Professionals: With other healthcare providers if necessary for your treatment (with your consent).
I implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
You have the following rights regarding your personal information:
Access: Request a copy of the personal information I hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to the processing of your personal information for specific purposes.
Withdraw Consent: Withdraw your consent at any time, where applicable.
To exercise these rights, please contact me at info@elsaphysio.co.za.
I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.
My website may contain links to third-party websites. I am not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
My services are not intended for individuals under the age of 18. I do not knowingly collect personal information from children. If I become aware that I have inadvertently collected such information, I will take steps to delete it.
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. I encourage you to review this policy periodically to stay informed about how I am protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or my data practices, please contact me at:
Elsa Physiotherapy
Email:info@elsaphysio.co.za
Phone: +2766 143 5468
Address: Stellenbosch, South Africa.
Thank you for trusting Elsa Physiotherapy with your care. I am committed to safeguarding your privacy and providing you with the highest standard of service.
